Shipping Details

Last updated: July 14, 2026

At Sync Care Medical LLC, we aim to get your braces and first aid essentials to you as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.

1. Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors outside our control.

3. Shipping Coverage

We currently ship to all 50 U.S. states. At this time, we do not offer international shipping.

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

5. Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and selected shipping method. Any applicable free shipping promotions will be clearly displayed at checkout.

6. Delayed or Missing Packages

If your package is delayed, lost, or marked as delivered but not received, please contact us so we can assist you in resolving the issue with the carrier.

7. Contact Us

For any shipping-related questions, please reach out to us at +1 (409) 419-3018 or +1 (470) 803-4699.